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Transcription pipeline runs Phase 5 — uses ElevenLabs Scribe v1 with diarization, fed by Twilio recording URL.
Uses ElevenLabs Scribe v1 (diarized). Required before AI scoring.
Weighted overall: 0.0 / 10
Warm, professional opening within first 30s. Sets context, asks if it's a good time, doesn't lead with a pitch.
Open questions, uncovers pain / decision criteria / timeline / authority. Listens more than talks during this phase.
Connects Why Summits' event to the prospect's specific role + outcome. Concrete examples, peer references, ROI logic.
Receives objections without defensiveness. Reframes, acknowledges, asks clarifying questions. No memorized scripts.
Concrete CTA: registration link sent, calendar invite booked, or specific follow-up date agreed. Not 'I'll send some info'.
Talk-to-listen ratio. Top reps speak ~40% of the time. Monologuing kills calls.